Colleen Graham is a senior research director specializing in providing strategic insights to technology and service providers with a focus on the professional services market. Colleen's expertise is in analyzing and forecasting end-user adoption of AI services, cloud professional services, and infrastructure management services. With a provider-agnostic role, she consults with executive and business leader roles to help them leverage Gartner data effectively and identify new and emerging market opportunities.
Prior to joining Gartner, Ms. Graham did strategic planning, forecasting and business development for the Commercial Avionics Systems division of Honeywell International.
Honeywell International, Analyst , 6 years
Merrill Lynch, Market Development Analyst, 2 years
Technology Market Economics
Lead a Profitable Tech Services Practice
M.B.A., Thunderbird - The American Graduate School of International Management
B.A., University of Arizona
Understanding and leveraging Gartner statistical research
Adapting to disruptive trends in artificial intelligence services
Analyzing major players and trends in the cloud professional services ecosystem
Identifying the best opportunities for investment and revenue growth
Identifying the growth opportunities in the AI Services space