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Gartner Expert
Danielle Casey
Director Analyst
Danielle Casey is a Director Analyst in Gartner's Technology and Service Provider research practice. In this role, Ms. Casey conducts case-based research on emerging technologies, such as agentic AI, generative AI, conversational AI, virtual assistants and AI Avatars, for Gartner's Emerging Technologies and Trends, Innovation and Futures team. Through this research, Ms. Casey identifies emerging capabilities, use cases, new market issues and provides insights on emerging trends to technology provider product leaders.
Previous experience
Prior to joining Gartner, Ms. Casey was an analyst at International Technology and Trade Associates (ITTA), where she covered a broad range of technology and cybersecurity issues. At ITTA, Ms. Casey conducted research and analysis on artificial intelligence, 5G technologies, data/information security, and related regulations, legislation, and program developments in various federal departments to help inform client decision-making.
Professional background
International Technology and Trade Associates, Graduate Analyst, 1 years
Areas of coverage
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Emerging Technologies and Trends Impact on Products and Services
Education
M.S., Science and Technology Studies, Virginia Tech
M.A., International Studies, George Washington University
B.A., International Studies and Political Science, University of Central Arkansas
Top Issues That I Help Clients Address
Evaluating Agentic AI and Generative AI applications and areas of use case opportunity
Assessing Agentic AI and Generative AI products, capabilities and differentiation.
Developing product roadmaps and use case strategies for competitive differentiation.
Identifying emerging tech and market trends in Artificial Intelligence (primarily Agentic AI, Generative AI and Conversational AI).