Gartner Expert

Danny Kreidy

Sr Director Analyst

Danny Kreidy is a Senior Director Analyst at Gartner in the IT Leaders Sourcing, Procurement and Vendor Management team. Mr. Kreidy covers the IT managed services market, in particular application managed services, provider selection, sourcing strategy, contracts and negotiation, and guides Gartner clients in injecting thought leadership, innovation, and transformation into services partnerships.

Previous experience

Mr. Kreidy has 20 years of experience in IT delivery and management. As CIO for the past 10 years, he has been involved in both overseeing IT operations and transformation initiatives from strategy to execution. Whilst doing this, he has had significant real-world exposure to Europe, Middle East and Africa markets; while working in Retail, Consumer Goods, Manufacturing, and IT Services.

Professional background

Holdal Group, Chief Information Officer, 4 years

Nestle Waters, Area Project Manager, 7 years

Transmed, Chief Information Officer, 6 years

Areas of coverage
  • IT Contracts Negotiations

  • IT Vendor Portfolio Management

  • IT Sourcing Strategy Development and Execution

Education

MBA from Lebanese American University

Computer & Communication Engineering from University of Notre Dame

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Top Issues That I Help Clients Address

01

Develop and execute a sourcing strategy and effective partnership for applications services

02

Injecting innovation and thought leadership into sourcing agreements

03

Evaluation and selection of application services providers

04

Application-service-related contract terms and conditions, negotiations, renegotiations, master service agreement (MSA), statement of work (SOW), request for proposal (RFP)

05

What to look for in a SaaS implementation service provider