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Gartner Expert
Debbie Buckland
Sr Director Analyst, KI Leader
Debbie Buckland is a Senior Director Analyst, KIL TSP in the Financial Services/Banking team part of the CIO Group, specializing in payments. Ms. Buckland advises Bank CIOs, TSP Product Leaders, and Bank Business-side Leaders on key industry trends and developments in payments modernization and transformation. In the shifting payments landscape, she helps banks and providers understand the impact, opportunities and threats that exist. Ms. Buckland also covers digital commerce payments, advising merchants and vendors on payment trends and payment provider selection.
Previous experience
Prior to joining Gartner, Ms. Buckland was a payments and cash management professional with experience in product management, sales support, technical project management, and systems analysis in the financial services industry. She specializes in payments (retail and commercial) and payment transformation. Based near Atlanta, Georgia, she has worked with all sizes of financial institutions (top tier to credit unions) in the U.S., Canada and LATAM.
Professional background
IBM (Sterling Commerce), Senior Product Manager, 3 years
TCS, Presales Solution Consultant, 10 years
Temenos, Business Solutions Consultant, 1 years
Areas of coverage
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Industry Markets for Tech Providers
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Digital Commerce
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Create Tech Solutions for the Banking and Investment Services Industries
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Financial Services Industry Business Insights
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Banking Industry Technology Insights
Education
B.A., Adelphi University
Top Issues That I Help Clients Address
Innovation in payments, real-time payments, both domestic and cross-border
Payment IT strategy
Payment technology / Payment Hubs
Best practices in payment transformation and modernization
Digital Commerce Payments