Gartner Expert

Dylan Roberts

Sr Director Analyst

Dylan Roberts is a Senior Director, Analyst on the Infrastructure & Operations team within Gartner for Technical Professionals. Dylan primarily covers the topics of monitoring, observability telemetry pipelines and event intelligence. Offering guidance and recommendations to help Gartner clients design, modernize, implement and maximize the value of their observability platforms and adjacent solutions.

Previous experience

Before joining Gartner, Dylan lead the Monitoring & Analytics team at the City of Edmonton where he was responsible for implementing and managing operational monitoring solutions used by Open City and Technology teams. He has 15+ years experience in IT Operations with 10+ years experience leading the strategy, design and implementation of observability solutions at scale.

Professional background

ATB Financial, Senior Service Monitoring Analyst, 6 years

City of Edmonton, Team Lead, Monitoring & Analytics, 4 years

Areas of coverage
  • IT Operations and Cloud Management for Technical Professionals

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Top Issues That I Help Clients Address

01

Modernizing legacy enterprise monitoring solutions.

02

Implementing observability for mission critical applications.

03

Implementing monitoring for hybrid and multi-cloud environments.

04

Developing operational frameworks and processes to support monitoring solutions.

05

Building and maturing monitoring and observability skills within technical teams.