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Gartner Expert
Ellen Eichhorn
Sr Director Analyst
Ellen Eichhorn is a Research Director in Gartner's CIO Research Group. Utilizing over 40 years of consumer goods experience, Ms. Eichhorn covers AI and the practical use of it's variants, digital optimization/transformation, consumer goods and KPIs/metrics within consumer goods. In addition, she covers the practices of trade promotion management/optimization, retail execution management, and revenue growth management.
Previous experience
Prior to Gartner, Ms. Eichhorn was the CIO for North America supporting the regional delivery of IT applications and services for Henkel. She has in-depth experience in leadership, change management, application development/selection, service delivery, governance and sourcing. Prior to Henkel, she was with Ralston Purina. She held various positions, including working in the manufacturing facilities as a cost accountant and business analysis for application development.
Professional background
Henkel, VP, IT Transformation, NA CIO, 17 years
Ralston Purina, Manager, Application Development, 13 years
Areas of coverage
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Modernizing the Core in Retail/Consumer Goods
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Emerging Trends and Technologies in Retail/Consumer Goods
Education
Associates degree, Business, Stephens College
Bachelor's degree, Business Administration, University of Iowa
Top Issues That I Help Clients Address
GenAI and AI in the consumer goods industry - what does it look like and where to start.
Solution considerations for trade promotion offerings.
Revenue growth management in consumer goods.
Identify and discuss the digitalization scenarios within the consumer goods industry
Identify considerations for effective change management with project implementation