Gartner Expert

Frank O'Connor

Sr Director Analyst

Frank O'Connor is a Senior Director, Analyst in Software Design and Development team helping CxOs and Software Engineering Leaders to tackle modern-day challenges and develop successful technology and people strategies.

Before joining Gartner Frank worked at Forcepoint - a security vendor in several MQs - where he was the Director of Engineering. In that role, he built a new software center of excellence in Cork, Ireland, hiring and developing R&D teams to build out Forcepoint's Security Service Edge (SSE) offering, adopting lean-agile practices, improving quality, and lowering deployment times.

Frank's research focuses on the developer experience in software engineering. His research topics include how to move from project to product, how to measure and improve developer productivity, how to build great developer experience, and how to design software engineering organizations that minimize waste and maximize value creation.

Previous experience

Prior to joining Gartner Frank worked at Forcepoint - a security vendor in several MQs - where he was the Director of Engineering.

In that role, he built a new software center of excellence in Cork, Ireland, hiring and developing R&D teams to build out Forcepoint's Security Service Edge (SSE) offering, adopting lean agile practices, improving quality and lowering deployment times.

Prior to Forcepoint, Frank co-founded ServusNet, a company providing SaaS O&M and data analysis to large scale renewable energy projects. He starred his career at Motorola, as a Systems Engineer, focusing on human factors, user research, user requirements and user experience.

Professional background

Forcepoint, Directory of Cloud Engineering, 3 years

ServusNet Informatics, Co-founder Product Director , 10 years

Viking Enterprise Solutions, EMEA Director of Engineering, 3 years

Areas of coverage
  • Software Engineering Technologies

  • Software Engineering Practices

  • Software Engineering Leadership

  • Build and Deliver Software to Drive Business Results

  • Build a World-Class Software Engineering Organization

Education

BSc, Computer Science, Munster Technological University

M.Sc., Human Factors, Munster Technological University

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Top Issues That I Help Clients Address

01

Building and development of SW engineering practice

02

Agile and lean practices for software development and business

03

User Experience (UX), User journey mapping

04

Developer productivity, Software engineering Intelligence platforms, Developer experience

05

Technical Assessment Platforms