Grace Farrell serves as a Senior Principal Analyst within the Government and Education team, specializing in the support of Higher Education vendors and institutions. Her expertise includes delivering insights and research on Student Information Systems (SIS), Higher Education ERP, Continuing Education Solutions, and Career Services Tools. Additionally, Grace explores the essential components of developing a Smart Campus, highlights sustainability initiatives, and examines the influence of immersive technology in the realm of higher education.
With a background in both sales and analysis, Grace brings a unique blend of market intelligence, communication expertise, and client empathy to every engagement. Her success is built on fostering trust-based relationships and delivering actionable, data-informed guidance that drives results. Grace consistently earns top client satisfaction scores and is committed to helping higher education institutions navigate the evolving digital landscape with confidence.
Prior to joining Research & Advisory, Grace spent three years serving Gartner clients in the Mid-Size Enterprise. She has experience working with higher education vendors, with a particular focus on vendor roadmap, new client acquisition and mergers and acquisitions.
Gartner , Mid Size Enterprise Sales , 3 years
Education Digital Transformation and Innovation
Education Technology Optimization and Modernization (Retired)
Bryant University, B.A.
Which student information system (SIS) vendors should we be considering for our higher education university?
Which continuing education (CE) vendors should we be considering for our institution?
How can we improve/adjust our SIS RFP to capture the best vendor responses?
What are the best practices to creating a Smart Campus?
How can we begin to assess the Metaverse in higher education?