Hope Warrilow is as an Associate Principal Analyst on the Quality team, where she provides expert guidance to quality and supply chain leaders. This encompasses a range of topics related to quality management technology and Quality Management Systems (QMS). This includes areas such as digital quality, AI use cases for quality, and emerging trends in quality management. Additionally, she specializes in QMS software selection, as well as the development, integration, harmonization, and implementation of QMS solutions.
Before joining Gartner, Hope Warrilow held the position of Quality Leader at GE within the IT service industry. During her tenure, she gained extensive experience in developing and implementing innovative QMS solutions and technologies. She adeptly navigated emerging industry trends and successfully automated IT service processes to enhance operational efficiency.
General Electric (GE), Quality Leader, 6 years
Quality Management
BA, Business Management, Nottingham Trent University, UK
MSC, Management of Information Technology, University of Sussex, UK
QMS Software Selection & Vendor Market Trends
QMS Development, Integration, Harmonization, Implementation
AI use cases for Quality
Quality Technology trends and emerging technology
Digital Quality / Quality Digitalization