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Gartner Expert
Jackie Watrous
Sr Director Analyst
Jackie is a Senior Director Analyst in the Human Resources Technology practice, with 30 years of experience in Human Resources; 15 years of which she led recruitment technology strategy and execution for Anthem BlueCross Blue Shield and Credit Suisse.
As a Gartner analyst, Jackie delivers actionable, objective recruitment technology insights to CHROs and their teams. She leads discussions on emerging technology trends, challenges intended impact of planned technology transformation and guides organization-specific decisions to ensure positive investment outcomes. Recruitment technology capabilities are not one size fits all - there is much to consider.
Previous experience
Prior to Gartner, Jackie was the global lead for recruiting technology at Credit Suisse for seven years; and she led recruiting technology strategy at Anthem Blue Cross Blue Shield for eight years. Her career includes over 30 years of HR generalist experience, with expertise in HR processes, recruiting, compensation and benefits.
Professional background
Anthem BlueCross Blue Shield, Program Manager, Recruitment Technology, 14 years
Credit Suisse, Director, Global Recruitment Technology , 6 years
Morgan Stanley, VP, Recruitment Operations & Technology, 1 years
Areas of coverage
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Recruiting
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Recruiting Resources for HR Professionals
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HR Technology Strategy, Transformation and Management
Education
Bachelor of Arts, Communications, SUNY Cortland, NY
Top Issues That I Help Clients Address
How do I build or reassess our recruitment technology strategy?
What AI capabilities are available within recruitment technology?
How do I determine which AI capabilities are best for my particular organization?
How do I determine if I should leverage my existing ATS features or augment my ATS with add on solutions?
How do I ensure successful adoption of new recruitment technology solutions?