Gartner Expert

Jan Cook

Sr Director Analyst

Senior Director Analyst, expert in licensing, pricing, negotiations and strategy for SAP and ServiceNow and more generally across software and SaaS. Expert in M&A driven software negotiations and contracting best practices. SAP: S/4HANA, RISE with SAP S/4HANA Cloud, Cloud Services, Ariba, Digital Access, BTP, Concur, Customer Cloud, Fieldglass, Analytics, SuccessFactors. Servicenow: ITSM, ITOM, SPM, HAM SAM, CMDB, HRSD, CSM, FSM, WSD, LSD, GenAI, Impact.

Previous experience

Practice Director Advisory in the UK for VOQUZ Labs - SAM tooling and SAP licensing services. Prior to that I worked as Senior Consultant & Global Engagement Manager for JNC Consulting - SAP license management, audit defence, SAM managed services

Areas of coverage
  • IT Contracts Negotiations

  • Executive Leadership: Mergers and Acquisitions

  • IT Vendor Portfolio Management

  • IT Sourcing, Procurement and Vendor Management Operating Model

  • IT Sourcing Strategy Development and Execution

Education

Masters with Merit in Design Engineering

SAP Licensing Practitioners Certificate (PCSAP), IBSMA

Certified Associate Project Management (CAPM), PMI

Prince2 certified

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Top Issues That I Help Clients Address

01

S/4HANA licensing & RISE with SAP S/4HANA Cloud negotiations

02

SAP Cloud negotiations particularly SAP Ariba

03

SAP Indirect and Digital Access licensing

04

SAP Business Technology Platform (BTP)

05

SAP license audits and disputes