Gartner Expert

Jennifer Carter

Sr Principal Analyst

Jennifer Carter is a Senior Principal Analyst in the CIO & Executive Leadership practice. She advises Executives on how to navigate C-suite dynamics - in particular building trust and influence with executives, creating high-performing teams, and increasing AI adoption across the C-suite. Jennifer also covers changing culture through the art of culture hacking and taking a people-first approach to enterprise change communications. Furthermore, Ms. Carter discusses key topics regarding the future of work, such as leadership in remote and hybrid environments and implementing a human-centric work design. Prior to Gartner, Jennifer studied power dynamics within Chinese imperial courts at the University of Florida and spent multiple years in the Gartner Executive Programs organization. She has a passion for evaluating complex organizational and leadership challenges and utilizes her diverse background to inspire Executives to think outside of the box.

Previous experience

Ms. Carter joined Gartner in 2015 after earning her B.A. in Chinese Languages and Literatures with a minor in German Studies from the University of Florida. For six years she supported operational teams within Gartner and served as a Client Success Manager for both High Tech and Telecommunications Providers and Executive Programs Leaders. During her time in Executive Programs, Ms. Carter's industry coverage included: manufacturing, financial services, professional services, life sciences, energy and utilities, oil and gas, education, and retail. Her role centered on understanding executive priorities, aligning IT and enterprise strategies, and developing tracks for culture change and team skills development.

Professional background

Gartner, Sales Support Specialist, 1 years

Gartner, HTTP Client Partner, 1 years

Gartner, Senior Client Success Manager, Executive Programs, 3 years

Areas of coverage

Personal Leadership and Executive Partnership

Executive Leadership

CIO Management of Technology

CIO and Executive Technology Leadership

Build Collaborative C-Suite Partnerships Centered on Strategic Priorities and Aligned Risk Taking

Education

B.A. East Asian Languages & Literatures Mandarin Chinese, Magna Cum Laude Honors, The University of FloridaMinor in German Studies, The University of FloridaCompTIA ITF+ Certification