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Gartner Expert
Jo Liversidge
VP Analyst
Jo Liversidge joined Gartner in 2015 and is an Analyst focusing on SaaS and software procurement. She works in the Sourcing, Procurement and Vendor Management team.
Ms. Liversidge provides expertise to clients in the areas of:
- SaaS contracting, negotiation, pricing models/metrics, and trends such as GenAI licensing, consumption-based pricing and composability.
- Software licensing, pricing and contract negotiation strategies for Salesforce.
- Oracle SaaS contracts.
Previous experience
Prior to joining Gartner, Ms. Liversidge worked in IT procurement within the telecommunications sector, holding a variety of roles including category manager, senior procurement manager and category director, primarily covering software and related services. She also has experience directing data center service procurement and MVNO projects, managing geographically dispersed teams.
Professional background
Colt Technology Services, Director, Procurement and Supply, 8 years
O2, U.K., Senior Procurement Manager, 9 years
Areas of coverage
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IT Contracts Negotiations
Top Issues That I Help Clients Address
Salesforce contract review and negotiation assistance
Salesforce pricing review
SaaS contract terms and conditions