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Gartner Expert
Laura Craft
VP Analyst
Laura Craft is a Vice President, Analyst in Gartner's Healthcare Industry's Research group. Her research focuses on all aspects of data, analytics and AI including strategy, governance, architecture, and interoperability.
Ms. Craft brings more than 35 years of experience in healthcare across data and analytics, strategic planning and industry trends to clients. She is highly skilled in guiding health systems in the development, planning and execution of strategies that optimize the value of data, analytics and AI. She is passionate about helping healthcare organizations realize the power of data, insight and knowledge to transform healthcare and improve global health.
Previous experience
Prior to joining Gartner, Ms. Craft worked for IBM, Yale University, Hospital of Saint Raphael and Beth Israel Medical Center, New York. She has the honor of holding a USDA patent for a reporting system to monitor hand-washing compliance in clinical care settings.
Professional background
Hospital of Saint Raphael, Director, Data Management and Application Delivery, 4 years
IBM, Managing Director, 4 years
Yale University, Director, Office of Information Management, 6 years
Areas of coverage
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Healthcare Provider, Payer and Life Science Industries Ecosystem
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Healthcare Provider Technology Insights
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U.S. Healthcare Payer Insurance Industry Insights
Education
Master of Public Administration, Healthcare, Pace University
Bachelor of Fine Arts, Music Performance, SUNY Purchase
Guest Lecturer - Harvard School of Public Health Leadership Program (2019)
Guest Lecturer - Wharton School of Business, Healthcare Technology (2018-2022)
Top Issues That I Help Clients Address
Help health organizations craft the business case/value proposition for investment in data and analytics
Understand technologies and vendors supporting healthcare data, interoperability and analytics,
Help healthcare organizations develop strategies for operationalizing the strategic use of AI
Understand industry trends and business drivers influencing technology decisions and procurement
Understand best practices in the architecture, tools and technologies for interoperability, data and analytics