Gartner Expert

Lily Mok

VP Analyst, KI Leader

Lily Mok is a VP, Analyst with Gartner CIO Research, Executive FastStart & Talent team. Ms. Mok focuses her research on helping CIOs and HR leaders develop strategies and programs to build a future-ready workforce. Topics include: strategic workforce planning; succession planning and management; IT job architecture and career paths; digital leadership and workforce competency models; talent assessment; recruitment and employment value proposition; retention strategy; total rewards; employee performance management; learning and development practices. Ms. Mok has extensive experience in global HR and compensation consulting, and is a Certified Compensation Professional specialized in designing and developing employee reward strategy and programs.

Previous experience

Prior to joining Gartner, Ms. Mok was with Mercer, where she worked as an International Consultant advising global and multinational corporations in the development and implementation of base compensation, incentive pay, equity compensation and global employee mobility programs. She was also a Project Manager for several U.S. and international compensation studies for clients from high-tech, IT consulting, insurance and reinsurance industries. Before Mercer, Ms. Mok held HR management and sales administration positions in Honeywell's Asia/Pacific operations in Shanghai, Hong Kong and Sydney.

Professional background

Honeywell (Asia/Pacific), HR Manager, 4 years

HP Shanghai, Sales Coordinator, 1 years

Mercer, Consultant, International Practices, 3 years

Areas of coverage

  • Digital Leadership (For ELKI Entitlements Only)

  • Implement Strategic Operating Model

  • Enhance Personal Effectiveness

Education

M.B.A., Human Resource Management and Marketing, Oklahoma State University

B.S., Psychology and International Finance, East China Normal University, Shanghai, Distinguished College Graduate Award

Certificate of Strategic Workforce Planner (SWP)

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Top Issues That I Help Clients Address

01

Talent management for digital business transformation

02

Strategic workforce planning

03

Recruitment, retention and career development practices

04

Total rewards strategy and programs

05

Some level of global workforce issues (e.g., Asia/Pacific)

Latest research and insights

Research

Establish Effective IT Skills Inventory Process to Assess Workforce Capability Gaps

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Research

CIOs Must Reinvent IT EVP to Compete for Top Tech Talent

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Research

Digital Talent Management Framework to Future-Proof IT Workforce

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