Lorraine Gavin is an Organizational Development Analyst in the Gartner Supply Chain Practice where she is aligned to the CSCO Enablement Team, supporting Chief Supply Chain Officers (CSCOs) and Supply Chain Leaders across various functions and industries through research and inquiry.
This covers discussions around how to design or redesign a supply chain organization, including developing structures and teams such as centers of excellence, shared service centers and communities of practice, as well as how to guide and support employees through changes large and small, and into new ways of working when new processes, systems or structures are introduced. Lorraine also supports clients in their stakeholder and relationship management, and internal communications, providing guidance on developing engagement and communications plans, change communications, leveraging storytelling and delivering effective presentations.
As a Certified Professional of the Society of Human Resource Management (SHRM-CP), Lorraine brings her background and experience as an acting HR Generalist in the Supply Chain into her role at Gartner to support clients in transforming their organization.
Prior to joining Gartner, Lorraine was an Operations Manager in the health and safety industry, leading distribution, HR and service functions for the US division of a global PPE and safety apparel company. In previous experiences, Lorraine held several B2C and B2B Sales and Business Development roles in safety, retail and non-profit.
Dargan Healthfoods & Therapy Center, Advisory & Sales, 5 years
Portwest LLC, Operations Manager, Business Development Manager, 6 years
Supply Chain Transformation
MBS, Business Practice: International Business Development, Organisational Development & Transformation, Irish Management Institute
BA, Applied Languages: French, Spanish & TESOL, University of Limerick
How can I create a Center of Excellence, Community of Practice, or Shared Service Center for Supply Chain?
How can I manage change (fatigue, resistance, communications, etc.) in supply chain?
How do I (re)design my supply chain organization? Should I centralize or decentralize?
How do I create a communications / change communications plan?
How can I influence stakeholders / improve stakeholder relationships?