Gartner Expert

Lorri Callahan

Managing Vice President

Lorri Callahan is a Managing Vice President for Gartner's Infrastructure & Operations (I&O) Leadership team. Before becoming part of I&O, she was a Team Manager for Gartner's Strategic Portfolio Management (SPM) team. Her team's coverage areas included portfolio / program management, demand management and resource management in both traditional development and agile development environments. When Ms. Callahan was an Analyst, her former research areas of focus included portfolio and program management, enterprise agility, and scaled agile.

Prior to joining Gartner, Ms. Callahan had various practitioner experiences including the design and creation of an agile transformation office focused on achieving business agility as the critical complement to the growing adoption of agile ways of working in IT. She has proven the tangible benefits to be gained by embracing a growth mindset that agile not only inspires but requires to be successful. She knows the challenges inherent in digital transformation efforts and values the importance of practical approaches to enable incremental progress to ensure clients' goals are achieved.

Previous experience

Ms. Callahan brings over 20 years of experience working in the financial services industry. Her roles have included leading enterprisewide system implementations, leading IT PMOs, IT strategy development, and agile transformation. Her career evolved from managing projects of increasing complexity, to organizing and prioritizing programs and portfolios of work, to transforming how traditional PPM meets the needs of digital transformation. Ms. Callahan has also developed dashboards, metrics/KPIs to track performance against expected business outcomes. She has successfully coached business leaders and their teams in the journey of agile adoption. She is a proven leader of program/portfolio management, quality assurance testing teams, and IT labor sourcing management.

Professional background

Peterson & Staeger, Inc., Field Project Manager, 3 years

Prudential Financial, Vice President, Strategy and Administration, 23 years

Areas of coverage

  • Best-in-Class Portfolio Office

  • Strategic Portfolio Management

Education

B.S., Business Administration, Montclair State University

Masters Certificate in Project Management, George Washington University

K-12 certified English teacher

Read More Read Less

Top Issues That I Help Clients Address

01

Strategic Portfolio Management

02

Agile PMO, agile transformation office, scaled agile

03

Operating models, stakeholder management

04

PPM as a service

05

Enterprise agility

Latest research and insights

Research

Gartner Predictions: Shift Toward Strategic Portfolio Management to Enable Agility

Download Research
Research

Effective Strategic Portfolio Management Drives Better Business Outcomes

Read Research
Research

Evolving PMOs in an Enterprise Agile World

Read Research