I am a Senior Director Analyst in Communications, Energy and Utilities Group, Enterprise Communications Team and I am developing content and actionable insights for Enterprises and Communication Services Providers (CSPs) within Research and Advisory (R&A) practice.
Manoj's extensive background includes leadership roles at Cisco, GE Energy, Verizon, Intrado, and Acqueon in managing alliances, channel sales and driving new business development
Acqueon, VP Channel Sales (CCaaS, Conversational AI), 1 years
Cisco, Sr. Sales Business Development Manager, 19 years
Verizon, Business Development Partner, 3 years
Communications Industry Technology Insights
Create Tech Solutions for the Communications Industry
Multi-Industry Technology Insights and Collections
Verticalize Go-to-Market Strategy for Tech Providers
Digital Leadership (For ELKI Entitlements Only)
BS (Electrical Engineering) with Honors,
MBA (Strategy and Consulting) from UNC Chapel Hill, NC, USA
UC/CPaaS/CCaaS solutions /adoption/challenges - industry trends and success strategies
Enterprise Advisory, CX deployments and Competitive Intelligence in CX industry
Telecom/5G Applications, Gen AI and partner Integrations for CSPs
3rd party Integrations in CX for Financial Services (Collections, Compliance, Trading floor tech), Healthcare IT (Epic)
AI Agents, Conversational AI, Emergency Calling Services, Location Intelligence