Matt Baldino is a member of the Sourcing, Procurement and Vendor management practice, serving as an associate principal analyst. He's responsible for working directly with clients regarding outsourced infrastructure services, and expanding research into the efficiency and effectivity of clients' sourcing solutions, including RFP review and ServiceNow partnerships.
Previously, Mr. Baldino worked internal IT for Gartner, as the lead support technician for the executive Operating Committee, acted as a ServiceNow champion, and was an SME in telecom support, printer strategy and IT acquisition integration.
IT Contracts Negotiations
IT Sourcing, Procurement and Vendor Management Operating Model
IT Sourcing Strategy Development and Execution
Connecticut School of Broadcasting
CompTIA A+ Certified
IT outsourcing strategy and management, vendor performance
ServiceNow Consulting, Implementation, and Managed Services
IT Services RFPs
Outsourced Digital Workplace Services
Insourcing vs. Outsourcing