Gartner Expert

Matthew Higgins

Principal Analyst

Matthew Higgins is an Associate Principal Analyst in the Software Engineering Leaders team in Gartner's Sourcing, Procurement and Vendor Management group. He provides insight on sourcing and contract strategy to both IT procurement professionals and also non-procurement IT lead roles such as software engineering team leaders. His main areas of focus are both Salesforce, including Mulesoft and Tableau, and Atlassian. His specific coverage areas include negotiating strategies and pricing.

Previous experience

Mr. Higgins previously worked as a Procurement Analyst in a large, UK-based telecommunications company. He lead the implementation of a bespoke supplier management system and also assisted contract specialists and engineers in areas as diverse as professional services and active equipment.

Professional background

CityFibre, Procurement Analyst, 3 years

Areas of coverage
  • IT Contracts Negotiations

  • Software Engineering Leadership

  • IT Sourcing, Procurement and Vendor Management Operating Model

Education

M.Sc., International Business & Management, University of Manchester

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Top Issues That I Help Clients Address

01

Atlassian contract negotiation and pricing

02

Salesforce Pricing