Gartner Expert

Melinda Morales

Director Analyst

Melinda Morales is a Director Analyst specializing in Microsoft 365 digital workplace solutions. She advises clients on designing, adopting, and governing tools like SharePoint, Teams, OneDrive, Copilot, and Power Platform. Her work focuses on technology adoption strategies, user training, governance frameworks, risk management, and measuring solution impact. Melinda helps organizations drive successful M365 rollouts, automate workflows, and empower users, ensuring maximum value from digital workplace investments.

Previous experience

Melinda has 20 years of experience in collaboration and enablement at major organizations like Sony, Microsoft, and Dyson. She specialized in SharePoint, Office 365, Teams, and content management, focusing on technology adoption, user training, governance, and building communities to drive successful digital workplace initiatives.

Professional background

3 Sharp, Sr. Technical Marketing Solution Consultant, 2 years

Dyson, Collaboration Architect, 3 years

Dyson, Head of Collaboration, 4 years

Sony Electronics, Sr. Business Systems Liaison, 10 years

Areas of coverage
  • Digital Workplace for Technical Professionals

Education

Digital Media

Read More Read Less

Top Issues That I Help Clients Address

01

Driving user adoption and effective training for Microsoft 365 tools.

02

Developing governance frameworks and best practices for M365 collaboration and productivity solutions.

03

Measuring technology rollout success using KPIs and analytics.

04

Enabling AI readiness, including permissions cleanup and content organization.

05

Copilot adoption, including prompt training and practical use cases.