Gartner Expert

Michelle Shapiro

Sr Director Analyst

Michelle Shapiro is a Sr Director Analyst based out of Cleveland, Ohio. In this role, Michelle works closely with HR leaders and technology vendors across a variety of industries to apply best practices in areas such as go-to-market, product marketing, campaign marketing, sales enablement, and channel development.

Previous experience

Prior to Gartner, Michelle worked for several software companies in a variety functional roles responsible for go-to-market, product marketing, industry marketing, and customer programs.

Professional background

ASG Technologies, Product Marketing Manager, 1 years

Fiserv, Product Marketing Manager, 2 years

Great Lakes Publishing, Advertising Coordinator, Cleveland Magazine, 1 years

Hyland Software, Solution Marketing Manager, 12 years

National City Bank, AVP, Marketing Supervisor, 6 years

Oracle, HCM Product Marketing Director, 2 years

Areas of coverage
  • Technology Buying Dynamics

  • HR Technology Strategy, Transformation and Management

  • Marketing Channels and Content

  • Business Buyer Insights

  • Optimize Product Marketing Strategy

Education

Saint Mary's College, Notre Dame, Indiana

BA in Mass Communications, Minor in Business Administration

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Top Issues That I Help Clients Address

01

HR functional buying behavior

02

Go-to-market strategy

03

Messaging, positioning and storytelling

04

Product marketing

05

Change management