Gartner Expert

Mounish Rai

Sr Director Analyst

Mounish Rai is a Senior Director, Analyst at Gartner, a trusted advisor to CTO, CIO and Product Leaders in the Communications Industry. He partners with executive teams within CSP and TSP clients, assisting them in translating industry and market dynamics into strategic technology and business decisions.

His expertise encompasses strategy, operating model transformation, platforms and product leadership, adoption of solutions including enterprise communications and connectivity and NaaS and emerging technologies such as AI/ML & Generative AI. In addition, he also advises on digital transformation (BSS), automation, autonomous networks and operations efficiency and leads Eye on Innovation awards for CSPs. His research and actionable advice aim to help CSPs hack growth, save costs and improve their market position.

Previous experience

UC & Connectivity Portfolio (Product Practice)

Enterprise Architecture & Service Design

Digital Transformation

Mobile Networks(Roaming, Value Added Services)

Fixed/Voice Networks (Product Design & Development)

Professional background

Capgemini (formerly Aricent), Senior Technical Lead, 8 years

Mobileum, Technical Account Manager, 1 years

Vodafone Business, Senior Management Consultant, 8 years

Areas of coverage
  • Communications Industry Technology Insights

  • CIO Innovation Leadership

  • CIO Leadership of People, Culture and Change

  • Executive Leadership: Futures, Innovation and Disruption

  • Foundations of Product Leadership

Education

Executive MBA from Warwick Business School, UK (Entrepreneurship/New Ventures/Innovation)

Bachelor of Engineering from JNTU, India (Computer Science)

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Top Issues That I Help Clients Address

01

Technology, Growth Strategies & Operations Excellence

02

Strategic Change , Operating Model, TechCo

03

Emerging technologies (AI, Generative AI, Blockchain), Roadmaps for Enterprise Connectivity , UC

04

Leveraging LEAN and Design Thinking to build human-centric products & services

05

Innovation Management, Evaluating and choosing the right innovation strategies