Gartner Expert

Mounish Rai

Sr Director Analyst

Mounish Rai is a Sr. Director, Analyst at Gartner, a trusted advisor to CTO, CIO and Senior Leadership roles in the Communications Industry. He provides market research, insights, consultation and advice to C-Suite within CSP and TSP clients, assisting them to make the most strategic technology and business decisions. His main focus areas include strategy, operating model, platforms, product leadership, innovation, enterprise communications and connectivity, NaaS and emerging technologies - AI/ML & Generative AI and go-to-market. In addition, he covers digital transformation (BSS), disruptive innovation, automation, autonomous networks and operations efficiency. His research and actionable advice aim to help CSPs hack growth, save costs and improve their market position.

Previous experience

UC & Connectivity Portfolio (Product Practice)

Enterprise Architecture & Service Design

Digital Transformation

Mobile Networks(Roaming, Value Added Services)

Fixed/Voice Networks (Product Design & Development)

Professional background

Capgemini (formerly Aricent), Senior Technical Lead, 8 years

Mobileum, Technical Account Manager, 1 years

Vodafone Business, Senior Management Consultant, 8 years

Areas of coverage
  • Communications Industry Technology Insights

  • CIO Innovation Leadership

  • CIO Leadership of People, Culture and Change

  • Executive Leadership: Futures, Innovation and Disruption

  • Foundations of Product Leadership

Education

Executive MBA from Warwick Business School, UK (Entrepreneurship/New Ventures/Innovation)

Bachelor of Engineering from JNTU, India (Computer Science)

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Top Issues That I Help Clients Address

01

Technology, Growth Strategies & Operations Excellence

02

Strategic Change , Operating Model, TechCo

03

Emerging technologies (AI, Generative AI, Blockchain), Roadmaps for Enterprise Connectivity , UC

04

Leveraging LEAN and Design Thinking to build human-centric products & services

05

Innovation Management, Evaluating and choosing the right innovation strategies