As a Gartner analyst specializing in IT services sourcing, contracting, and governance, I provide expert guidance to organizations on designing sourcing strategies, evaluating service providers, negotiating contracts, and establishing effective governance frameworks. My expertise spans the full lifecycle of IT and digital services procurement, including RFP development, proposal review, pricing model assessment, and performance management. I also advise clients on the evaluation, selection, and contracting of GenAI and AI services, helping them understand market trends, provider capabilities, and best practices for integrating GenAI solutions into their operations. With a deep understanding of public service requirements and challenges, I help clients navigate complex provider relationships, ensure compliance, and drive value from technology investments.
As a Senior Business Consultant at the Treasury Board Secretariat (TBS) I advised senior executives on ERP strategies customer journey design and customer experience optimization. I conducted ERP technology assessments providing guidance on vendor selection platform integration and architecture design. I developed ERP governance frameworks ensuring consistency in customer data management.
Treasury Board Secretariat - Government of Canada , Senior Business Consultant, 4 years
Public Services and Procurement Canada (PSPC), Senior Business Consultant, 2 years
Department of National Defence - Canada , Senior Business Consultant, 1 years
Employment and Social Development Canada, Senior Business Consultant, 2 years
Easy Manifest Inc., President, 12 years
IT Contracts Negotiations
AI Vision, Strategy and Innovation
IT Sourcing Strategy Development and Execution
Data and Analytics Governance
Product and Services Strategy
I help clients design sourcing strategies and develop effective RFPs to select the best IT and software service partners.
I support clients in evaluating service provider proposals and reviewing SOWs to ensure quality, alignment, and value.
I guide clients through negotiating contracting models, terms, SLAs, and key clauses to secure favorable and clear agreements.
I assist clients in establishing governance frameworks to manage provider relationships and monitor performance.
I advise clients on pricing models and cost optimization strategies to achieve competitive and transparent service agreements.