Gartner Expert

Neha Dixit

Sr. Specialist, Analyst

I am a Senior Specialist, Analyst in the Business and Technology Insights Group, where I advise CIOs and senior executives on their most critical strategic priorities. My research examines how AI will reshape CIO leadership, IT organizations, workforce design, and enterprise applications in midsize enterprises (MSEs) by 2030. A key focus of my work has also been helping CIOs drive revenue growth while strengthening their leadership effectiveness.

My broader research portfolio includes business capability modeling, IT product management structures, and technology adoption trends across MSEs.

Previous experience

I have experience across strategy, analytics, and consulting, supporting organizations in solving complex business challenges. My work has spanned a broad range of initiatives, including leveraging CRM data and customer insights to improve sales performance and lead quality through targeted incentive programs and segmentation frameworks. I have also led efforts to streamline internal sales and marketing processes by identifying operational inefficiencies and redesigning workflows, resulting in reduced turnaround times and improved team productivity. In addition, I have managed cross-functional initiatives, partnering closely with senior stakeholders to ensure successful execution through structured planning, proactive risk management, and clear, consistent reporting.

On the research front, I have evaluated a diverse set of technology startups across the retail and media & entertainment sectors, assessing revenue models, funding trajectories, and customer retention metrics to support venture capital and private equity investment decisions.

Professional background

Takshashila Consulting, Business Associate, 1 years

Tracxn Technologies Limited, Manager, Research Analyst, 3 years

Areas of coverage
  • Midsize Enterprise Insights

  • Technology and Digital Talent

  • CIO and Executive Technology Leadership

  • Enable a Human-AI Workforce

  • Transition From Project to Product Management

Education

Masters in Business Management, Alliance Manchester Business School, University of Manchester

Bachelors in Accounting & Commerce, Mulund College of Commerce, University of Mumbai

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Top Issues That I Help Clients Address

01

Helping CIOs strengthen executive presence, clarify leadership scope, and elevate their strategic influence within the C-suite.

02

Assessing CIO effectiveness across strategy, talent, innovation and stakeholder impact to identify priority improvement areas.

03

Guiding CIOs on how to align technology strategy with business growth objectives and measurably contribute to revenue growth.

04

Advising on the redesign of IT workforce models in midsize enterprises to enable agility, scalability, and AI-driven ways of working.

05

Analyzing how AI is transforming enterprise applications and advising on which application areas to prioritize, and navigating associated risks.