Gartner Expert

Paul Catherwood

Sr Director Analyst

In my role as an analyst, I partner with Communications leaders to identify, understand and advise on their challenges related to leadership and functional management, including: strategy, org structure and team development, budget and measurement, as well as internal and external communications, including leader and manager comms, crisis and change comms, and strategy comms.

I'm thrilled to apply lessons learned over my 20+ years as a practitioner and Head of Comms as Gartner advises leaders shaping enterprise communication strategies in an AI-enabled world.

Previous experience

For more than 20 years, I've been a Communications and Corporate Affairs senior leader and advisor to the C-suite shaping high-impact narratives, strengthening stakeholder trust and leading high-performing teams. I'm known for translating complex business, technology and regulatory issues into compelling stories that drive alignment, protect reputation and advance enterprise priorities.

I have expertise in: global communications strategy, brand and reputation management, crisis management, executive communications and coaching, culture building, employee engagement, recruitment marketing, HR communications, change management, channel strategy, organizational development, corporate archives strategy and team leadership.

Professional background

Capital Group, Vice President, Global Communications, 19 years

Hollywood Entertainment Co., Director, Organizational Development, 2 years

Guess, Inc., Senior Director, Training and Communications, 2 years

Gap, Inc., Director, Communications and Operations, 8 years

Areas of coverage
  • Communications Leadership and Collaboration

  • Communications Strategy and Functional Leadership

  • Internal Communications

  • External Communications

Education

Georgetown University - BA majoring in Theology and History

Read More Read Less

Top Issues That I Help Clients Address

01

Reputation management

02

Communications functional leadership

03

Change communications

04

Crisis communications

05

Communications AI adoption