Gartner Expert

Prior to joining Gartner, Mr. Riley had 30 years in the higher education sector as Director of Library and Information Services and had multiple roles in Cardiff Metropolitan University. As Director, Mr. Riley was responsible for Library Services (physical Learning Centres, digital resources), Information Services (user support, infrastructure, software development), and Business Improvement Services (programme management, project management, business analysis). Mr. Riley provided leadership and advocacy for the effective use of technologies during the pandemic, delivering a hybrid approach to working, teaching and learning. He has worked with external bodies and serves as a board member.

Cardiff Metropolitan University, Director of Library and Information Services, 12 years

University of Wales Institute, Cardiff, Head of Library Services, 11 years