Pete began his career in IT almost 30 years ago. He spent 20 of those years with Accenture, the world's largest technology consulting firm. Pete became a leader of IT services and transformation delivery programs for some of the biggest and most recognized companies in the world.
After 20 years with Accenture, Pete joined a global financial institution as an officer in the offices of the GCIO and GCPO.
Pete began working within Gartner's IT Applications Services and Sourcing space for a few years before transitioning to a senior advisory role within the Vendor Management team. He provides thought leadership in the establishment, maintenance and value driven by disciplined and holistic vendor management practices.
Pete has truly been there and done that in the world of IT Services and is able to transition seamlessly from tactical to strategic discussions. He shares both IT vendor and cross-industry client perspectives gained through real-world experience.
Gartner SPVM leadership recognizes Pete as the go to resource for complex and/or seemingly intractable client challenges.
Over a 20 year career with Accenture (globally), Pete established, built, sold, contracted, managed, remediated and negotiated IT services programs at significant global scale. He also worked extensively during significant internal organizational growth, actively building out of Accenture's offshore delivery teams. To this end, he pioneered client delivery models, contracting vehicles and quality measures while working in India, Brazil, the UK, across Canada, the US and living in the Philippines as an Expatriate member of the Asia Pacific IT Services leadership team.
Pete's senior executive presence and his ease of interaction with cross-industry client executives subsequently earned him the distinction of joining Accenture's interest-based negotiations team as a lead instructor, teaching around the world.
Accenture, Application Outsourcing, 20 years
Independent Management Consultant, Senior Operations Analyst, 1 years
Manulife / John Hancock, Strategic Initiatives and Procurement, 2 years
IT Vendor Portfolio Management
University of Toronto.
Vendor management strategy and best practices
Vendor Partnerships and Relationships
Addressing vendor performance issues
Vendor segmentation
IT Vendor risk management