I am an advisor and subject matter expert in Identity and Access Management (IAM). I provide strategic guidance to organizations, leaders, and professionals on architecting, implementing, and maturing their IAM programs, including program strategy, governance, risk management. I also provide expertise on Identity and Access Management Governance (IGA) which spans the full IAM lifecycle, access recertifications and role management, as well as Identity Threat Detection and Response (ITDR), Customer/Citizen Identity (CIAM), and Identity Visibility and Intelligence Platforms (IVIP).
I bring extensive, hands-on leadership in Identity and Access Management (IAM), with a proven track record heading Global IAM Operations for a major international financial institution. In this capacity, I was responsible for defining and executing IAM strategy, leading geographically distributed teams, and ensuring the secure, efficient delivery of IAM services at scale. My role required deep expertise in operational excellence, regulatory compliance, risk management, and stakeholder engagement across diverse business units and regions. Beyond financial services, I have provided specialized IAM consulting to a regional healthcare insurance provider, addressing sector-specific challenges such as regulatory mandates, patient privacy, and secure interoperability. This included research and delivered presentations at prominent industry forums, including H-ISAC and the Blues Association, where I advised on identity’s critical role in healthcare interoperability and security. Additionally, I founded and chaired an IAM Working Group in upstate New York, fostering collaboration and knowledge sharing among regional IAM professionals.
Highmark NY, Trusted Identities Leader, 3 years
HSBC Bank NA, Global IAM Operations Head, 33 years
Identity and Access Management
H-ISAC Identity Committee Member
Led H-ISAC Identity Working Group
Customer Advisory for IDSA
Founder, Leader of the Western New York Identities Working Group.
I guide organizations in defining and articulating the role IAM plays within their business and IT landscape by implementing an IAM Program
I support clients in communicating IAM strategy to stakeholders and translating strategic objectives into tactical priorities, for humans and machines.
Identity governance and administration - what capabilities are important and how best to navigate that space to define your IAM current state, understand maturity and outline gaps
I assist clients in achieving visibility across their IAM ecosystem to enable better decision making
I help organizations protect against credential compromise and identity-based threats by understanding the role that IAM Hygiene plays and understanding ITDR solutions.