Gartner Expert

Ricardo Chang

Sr Director Analyst

Ricardo Chang is a Senior Director Analyst in the Energy and Utilities team, focused on the downstream oil and gas industry. Mr. Chang has over 24 years of international oil and gas experience in operations and maintenance, information technology, operational technology, cloud services, and digital innovation.

Previous experience

Mr. Chang joined Gartner from Amazon Web Services (AWS) where he worked with senior executives from AWS' most strategic clients to develop joint cloud strategies, unearth prospective collaboration opportunities, generate and assess ideas, and expedite their customer innovation agendas. Prior to AWS, Mr. Chang spent 20 years in management and technology consulting with Arthur D. Little, Charles River Associates, and Accenture where he advised oil and gas independent, international, and national oil companies in North and Latin America, Asia, and the Middle East on digital strategy, operational excellence, and value chain optimization. He brings local, national, regional, and global perspectives on industry issues and trends, and has extensive experience working closely with senior executives and cross-functional teams in identifying and addressing complex challenges across the hydrocarbon value chain, with a particular focus on downstream oil and gas.

Professional background

Accenture, Senior Principal, 10 years

Amazon Web Services, Executive Visioning Senior Engagement Manager, 3 years

Arthur D. Little, Consultant, 2 years

Charles River Associates, Principal, 8 years

Areas of coverage
  • Energy and Utilities Industry Technology Insights

Education

MS, London School of Economics and Political Science

BS, Instituto Tecnologico Autonomo de Mexico

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Top Issues That I Help Clients Address

01

Value Chain Optimization

02

Digital Business Vision, Strategy and Leadership

03

Intelligent Operations / Intelligent Assets

04

Generative Artificial Intelligence

05

Cost Optimization