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Gartner Expert
Roberta Cozza
Sr Director Analyst
Roberta Cozza is a Senior Director Analyst at Gartner's Emerging Technologies and Trends team (ETT) within the Technology and Service Providers research organization. Here she covers AI/Generative AI technologies and use cases including multimodal AI/GenAI models, light LLMs, GenAI native applications, emotion AI, AI avatars, AI audio analytics, Gen AI content discovery, devices/wearables tech, human machine interaction tech and multimodal UIs. She works to advice technology product leaders on emerging technologies trends, their impact on product strategy, roadmaps, and product development and evolution. In 1998, Ms. Cozza joined Gartner Primary Research Centre as an Associate Analyst developing primary research on IT-based projects; she then moved in 2000 into the Client Computing group as Device Market Analyst leading mobile device tech insights, market share and forecasts, then joined the Tech Product Manager team as analyst and key initiative leader.
Previous experience
Previously, Ms.Cozza worked with Gartner Tech Product Manager team where she was key initiative leader and focused research on product strategy and roadmap topics around device and emerging technologies. Prior to that, Ms. Cozza worked with the Gartner European Primary Research Center as an Associate Analyst, coordinating and developing primary research on IT-based projects. For six years, she was part of the Gartner Client Computing group, where she led insights on devices market trends in EMEA.
Areas of coverage
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Advance Product and Services Strategy
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Craft World-Class Product Strategies
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Technology Market Essentials
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Emerging Technologies and Trends Impact on Products and Services
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Innovate with Emerging Technologies Adoption
Education
Bachelor's Degree, Cum Laude, in Modern Foreign Languages, University of Calabria, Italy,
Top Issues That I Help Clients Address
Vendors: Insight on artificial intelligence (AI) and generative AI trends, strategy, competitive landscape and use cases
Advice on competitive positioning, product strategy, roadmaps for emerging technologies in AI/GenAI and AI agents
Emerging tech in human machine interactions (HMI), multimodal UI, multimodal generative AI models
Vendors: advice on market trends for AI Virtual assistants, AI avatar, conversational AI , AI agents
Vendors/Investors: Advice market opportunities in AI/Gen AI , agentic AI, AI smartphones and wearables