Roland Rivera is a Gartner Research Analyst who conducts research and publishes actionable insights primarily for CIOs and other executives in U.S. federal, state, and local governments. His expertise spans the IT spectrum to include digital transformation, IT strategy, design, implementation, and IT operations, as well as emerging technologies such as including Artificial Intelligence, Robotic Process Automation, data & analytics, and other advanced concepts. He also provides contextualized guidance through virtual and on-site presentations to government clients and technology providers to enable and accelerate cost-efficiency and optimization.
Roland Rivera is a retired U.S. Air Force Lieutenant Colonel with 40 years of government experience. He previously served as principal executive responsible for the Virginia Department of Social Services enterprise-wide information technology services supporting a $2.3B agency and 12,000 FTEs across the Commonwealth of Virginia. he has also served as CIO for the Oregon Secretary of State, and CIO for the Air Force Technical Applications Center. His concepts for digital transformation have been published in CXO Exposure Magazine, CIO Applications Magazine, Government CIO Outlook Magazine, and EdTech magazine.
Oregon Secretary of State, Director of Information Systems / Chief Information Officer, 2 years
University of Washington , Director, Network Strategy & Telecommunications, 7 years
Virginia Department of Social Services, Deputy Commissioner for Technology / Chief Information Officer, 4 years
Digital Performance
Government Technology Insights
CIO Management of Technology
Create Tech Solutions for the Government Industry
Master's Degree: Space Systems Management / Computer Resource Management
Bachelor's Degree: Air Transportation Technology
Organizational Change and digital transformation including creation of Digital Transformation Office
Legacy modernization strategy for migration to cloud and low code application platforms
Human Services Benefits Programs and Case Management Systems including eligibility and enrollment systems
Enterprise Architecture including software development life cycle and development operations (DevOps) methodologies
IT governance including creation of governance councils with associated documentation and processes