Gartner Expert

Serena Mushigo

Sr Principal Analyst

Serena is a Senior Principal on the Technology and Service Providers (TSP) advisory team. She advises B2B tech CEOs, start-up founders, and tech product marketers with messaging and positioning, website and marketing and sales collateral reviews, content marketing, demand generation, SEO, DAMs, AI Avatars for websites and social media marketing strategies.

Previous experience

Previously served within Gartner's research engagement services department (2020 -2021), and is currently in the Advisory Talent Lab.

Prior to her time at Gartner, Ms. Mushigo was a digital marketer for multiple companies across multiple industries such as education, fashion, food, and beauty. Her roles included social media management, e-mail marketing, and content marketing for multiple start-ups.

She was also a New Business Excutive at a media agency.

Professional background

CDB London , Copywriter and Social Media Manager , 1 years

Freelancer , Copywriter and Social Media Manager , 2 years

Gartner , Research Engagement Specialist , 1 years

Areas of coverage
  • Accelerate Customer Acquisition and Retention

  • Improve Product Marketing Execution

Education

University of Reading - French and Management Studies, B.A.

City, University of London - Media and Communications, M.A.

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Top Issues That I Help Clients Address

01

Messaging and Differentation

02

Storytelling

03

Content Strategy

04

Social Media

05

Digital Marketing