As a Principal Analyst specializing in Sourcing, Procurement, and Vendor Management, Shubham leverages over 8 years of experience to advise global clients on optimizing their IT services procurement strategies. Shubham provides actionable insights to C-level executives on end-to-end strategic sourcing, with a focus on IT software, hardware, and enterprise applications. Shubham’s role involves developing and benchmarking outsourcing decision models, analyzing onshore/offshore ratios, and designing frameworks to evaluate insourcing, nearshoring, and offshoring options.
He is adept at structuring and negotiating Master Service Agreements (MSAs), Statements of Work (SOWs), and Service Level Agreements (SLAs), ensuring that commercial objectives are tightly aligned with operational and regulatory requirements. Shubham regularly advises on best practices for IT services contracting, labor rate negotiations, and the selection of optimal pricing models, ranging from fixed price and time & material to outcome-based and XaaS models.
His expertise extends to vendor governance, performance measurement, and risk mitigation, helping organizations transition legacy contracts to outcome-focused and XLA-driven models. Shubham’s analytical approach and market intelligence enable clients to achieve cost savings, enhance compliance, and drive sustainable value from their IT vendor relationships.
In his previous roles at EY, KPMG and GEP Worldwide, Shubham was instrumental in delivering complex, end-to-end strategic sourcing projects for Fortune 500 clients. He managed the full procurement lifecycle from strategy development and market analysis to RFP/RFI creation, vendor evaluation, negotiation, and contract implementation primarily in the IT software, hardware, and enterprise application domains.
Shubham developed and executed outsourcing strategies, benchmarked labor rates, and designed frameworks for nearshore, offshore, and insource/outsource decisions. He led the structuring and negotiation of MSAs, SOWs, and SLAs, with a strong focus on compliance, risk management, and total cost of ownership (TCO).
He also specialized in vendor selection and evaluation for ERP (SAP S/4HANA, Oracle Fusion), CRM (Salesforce), and HCM (Workday) implementations and supported clients with contract compliance. Shubham’s hands-on approach and commitment to best practices in IT procurement and vendor management established him as a trusted advisor, driving measurable value and operational excellence for his clients.
Ernst & Young LLP, Consultant - Procurement Transformation, 1 years
GEP Worldwide, Senior Sourcing Analyst, 3 years
KPMG Assurance and Consulting Services, Consultant - Global Procurement, 2 years
IT Contracts Negotiations
IT Sourcing Strategy Development and Execution
Structure and review RFPs, SOWs or RFIs for IT applications services to ensure clear vendor accountability, performance standards, and risk mitigation
Assess and improve MSA/SOW terms and conditions including SLAs, KPIs, retained roles and risk controls for application services contracts.
Advise on selecting optimal IT delivery models: insource, nearshore, offshore, or outsource.
Guide clients in selecting and evaluating system integrators, compare IT services pricing models and support labor rate negotiations with market indicating points and trends to optimize costs.
Deliver strategic sourcing guides and offer governance frameworks and best practices for managing IT outsourcing services.