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Gartner Expert
Simon Jacobson
VP Analyst
Simon Jacobson is a Vice President in the Supply Chain Operations team with over 26 years of experience in business and technology insights roles. Simon's research and focuses on converging the strategies for manufacturing, digitization, automation, and workforce development. Simon is pioneering research on operating model shifts and enabling technologies that drive autonomous operations, connected workers, and smart manufacturing. His research and insights have a proven track record helping C-level leaders at more than 800 companies balance innovation with core competency to shape manufacturing's role within global supply chains. Simon is a governance board member for the Collaborative Ecosystem Smart Manufacturing Innovation Institute (CESMII) and an advisory board member for the Smart Manufacturing Executive Council (SMEC).
Previous experience
Mr. Jacobson has over 25 years of experience in business and technology insights roles. He joined Gartner as part of the AMR Research acquisition in 2009. There he led the firm's manufacturing coverage.
Professional background
AMR Research, Research Director, 10 years
Areas of coverage
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Manufacturing Strategy
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Balance Talent and Technology in Your Workforce Operations
Education
B.A., University of Vermont
Top Issues That I Help Clients Address
What KPIs and metrics should we use for manufacturing? (including OEE)
Autonomous operations, factory automation, lights out manufacturing, and dark factories.
Production and management systems for converging lean and digital.
Connected workers, ACWF, manufacturing workforce development, training, and skilling.
Operating model shifts and manufacturing strategy