Salesforce.com professional with over 10 years of experience in the Salesforce ecosystem across a variety of industry verticals Private Healthcare, Professional Services, Telco, and Social Housing.
A background building and deploying functionality both large and small as well as being well versed in the extended Salesforce application ecosystem, including Marketing Cloud, Copado, Ownbackup, GetFeedback, Salesforce Industries Communications Cloud.
Has been a guest speaker at the North West Salesforce User Group, Mobile World Live, Copado community and release day events. Recently a writer for leading SF publication SalesforceBen and formerly a GetFeedback MVP and CX Leadership Award recipient, a Salesforce Lightning Champion, and a Copado DevOps Champion.
Business engagement outlining the art of the possible with tangible roadmaps to success, evaluating vendors for solutions, enabling Salesforce teams to deliver success.
BMI Healthcare, Salesforce Administrator, 2 years
Citation Ltd, Senior Salesforce Administrator, 4 years
Zen Internet, Platform Technical Architect, 5 years
Currently 7x Certified (Administrator, Platform App Builder, Platform Developer I, Strategy Designer, User Experience Designer, Development Lifecycle and Deployment Architect, Associate) and a 5* Trailhead Ranger.
Implementation Roadmaps - Zero to Hero: from low cost early initiatives to transformational objectives
Salesforce Application Ecosystem - what you can buy, what it is like
Structuring Salesforce teams to deliver success
Creating CX programs on Salesforce
Salesforce DevOps solutions