Gartner Expert

Susanna Silvennoinen

Sr Principal, Research

Susanna Silvennoinen is a Senior Principal Researcher and Program Manager in Gartner's Technology Market Insights group. Ms. Silvennoinen manages the updating of all Technology and Service Providers quarterly and annual Forecasts and Market Shares and the related analysis and support notes, and publishes the quarterly Forecast and Market Share Data Publication Schedule.

In connection to managing the above data programs, Susanna Silvennoinen works in close collaboration with Market teams, Quads, IT, Editing and graphics teams.

Previous experience

Prior to joining Gartner, Ms. Silvennoinen has worked at Nokia Networks, Nokia Mobile Phones and Microsoft. At Nokia, she had full business responsibility for user guidance material in all Nseries phones, Internet Services and Enhancements (in 47 languages), and later for the Environmental Management Systems globally in all 10 Nokia factories, leading the global EMS network and factory-specific target setting. At Microsoft Worldwide Education group, she was responsible for process development for the end-to-end 1:1 education device deployment process in large national learning digitalization projects.

Professional background

Microsoft, Business Development Manager, 2 years

Nokia Networks, User Guidance Manager, 9 years

Nokia, Senior Sustainability Manager, 9 years

Areas of coverage
  • Technology Market Essentials

  • Capitalize on the Tech Market Landscape

Education

Master of Arts, Languages, Literature and Communication, University of Turku

Bachelor level studies in Adult Education, Open University of Turku

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Top Issues That I Help Clients Address

01

What Forecast and Market Share data and related analysis does Gartner publish quarterly and annually?

02

When are Gartner's Forecast and Market Share publications published during the year?