Tom Nolan is an analyst within the Gartner CIO & AI Leaders Research Group's Retail Industry Services team. He advises Tier 1 Multi-channel Retailers on current trends for unified retail commerce, retail media networks and technology platforms, trends within convenience and fuel retailing, how retailers can transform their retail stores with technology and AI and retailer CIO priorities and insights.
Previously, Tom worked as a Principal in the Gartner Research Engagement Services (RES) team and was aligned to helping CIO clients with their inquiry requests to match them to the correct expert and Gartner resources.
Prior to Gartner, Tom spent 5 years working in the recruitment industry.
Gartner, Principal, Research Engagement Services, 6 years
Emerging Trends and Technologies in Retail/Consumer Goods
BA (Hons) Business with Law - Kingston University, London
What Trends are Impacting the Retail Industry?
How do I transform my retail stores with technology and AI?
What are the main trends and considerations within convenience retailing?
What are Retail Media Networks and Tech Platforms?
As a vendor, how do I understand retail buyers and buying behavior?