Gartner Expert

Tsuneo Fujiwara

Distinguished VP Analyst

Tsuneo Fujiwara is a Distinguished Vice President Analyst, Gartner Fellow with Emerging Technology Trends team. His research focuses on interconnecting digital business transformation to digital innovation including applied AI innovation, business model innovation, innovation leadership, capability and literacy, culture and mindset change, digital sovereignty and ecosystems. He is currently researching the evolution of innovation management platforms and impact of recent geopolitical changes to global enterprises.

Previous experience

Mr. Fujiwara has held various IT leadership roles in the financial services industry, leading large-scale application development and digital business transformation projects on a global scale, including planning and delivery of IT cost optimization, digital insurance applications, mobile claims apps, commission systems, ERP (SAP and Oracle), CRM (Salesforce), and regulatory compliance projects.

Professional background

Citihub, Associate Partner, 7 years

JPMorgan Chase, Executive Director, 2 years

MetLife Japan, Vice President and Executive Officer, 3 years

Areas of coverage

  • Artificial Intelligence

  • CIO and Executive Leaders in Japan

  • Digital Leadership (For ELKI Entitlements Only)

  • Drive Business Model Innovation

  • Executive Leadership

Education

Master of Science, Operations Research, Massachusetts Institute of Technology, Cambridge, U.S.

Bachelor of Science, Computer Science, Columbia University, New York, U.S.

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Top Issues That I Help Clients Address

01

Geopolitical Tensions, Executive Orders, Data and Digital Sovereignty, AI Regulations, Demographic Decline

02

Innovation, Technology Innovation, AI-Driven Innovation, AI-augmented innovation, Data-Driven Innovation, Business Model Innovation

03

Digital Leadership, Innovation Leadership, CIO Leadership, Culture Change, CIO-CXO Relationship Improvement

04

Emerging Technology Trends

05

Adaptive Governance, AI Governance, Digital and IT Strategy, IT and Enterprise Operating Model

Latest research and insights

Research

Reimagine Innovation With an Adaptive Innovation Ecosystem Framework

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