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Gartner Expert
Veronica Walk
VP Analyst, KI Leader
Veronica Walk is a Vice President Analyst on the healthcare industry research team. She advises healthcare provider CIOs and other technology and business executives across the technology lifecycle including strategy, procurement, implementation, optimization, and value realization. Her core areas of research include clinical informatics, electronic health records (EHRs), clinical decision support (CDS), and emerging clinical technologies. As a former clinical informatics leader, she offers practical, empathetic advice for aligning people, process, and technology to achieve healthcare's highest aims - improved health outcomes, improved patient and provider experiences, reduced costs, and increased health equity.
Previous experience
Prior to joining Gartner, Veronica spent her entire career in the healthcare provider industry, most recently serving as the Director of Clinical Informatics for a large U.S. health system. In this role, she led the enterprise physician, nursing and imaging informatics programs. Over her tenure, she was involved in the deployment of many major enterprise initiatives including the EHR, digital dictation, enterprise imaging, and clinical communications and collaboration (CC&C).
Professional background
Memorial Health System, Director, Clinical Informatics (most recent role), 13 years
Areas of coverage
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Healthcare Provider, Payer and Life Science Industries Ecosystem
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Healthcare Provider Technology Insights
Education
MS Health Informatics, University of Illinois- Chicago
BA Biological Sciences- Medical Specialization, Southern Illinois University- Edwardsville
Top Issues That I Help Clients Address
Clinical Informatics - roles, org structure, resource sizing, strategy, clinician engagement, change management
EHR life cycle- strategy, procurement, implementation, optimization
EHR markets - global enterprise EHRs and US ambulatory coverage
Clinical Decision Support- market dynamics, representative vendors, governance
Clinician burnout and clinical workforce challenges