Senior Director, Analyst Will Rice provides Management Advisory and research on Technology Architectures and Business Strategy for the Telecommunications Industry, including Front-end Technology Platforms, BSS/OSS stack and Network Orchestration.
Senior Director, Analyst Will Rice provides Management Advisory and research on Business B2B strategy and operating model, and Technology Strategy and Architectures for the Telecommunications Industry, including Front-end Technology Platforms, BSS/OSS stack and Network Orchestration.
CSP CIO & Technology leader priorities I address are:
- Digital Business Strategy & Design
- Create & Execute IT Strategy
- Evolve Operating Models
- Drive Enterprise Governance of Technology
- Assess & Improve Digital Performance
- Support Digital Products & Services
- Deliver D&A, AI & Digital Platforms
- Evolve IT Org. Structure
- Lead Org. Change & Shape Culture
- Foster Technology-Enabled Innovation
- Track and Assess Disruptive Trends
- Evaluate Emerging Technologies
Client inquiries include telcos, vendors, end-users, government, regulators and investors.
Current research interests include:
- "New in the role" for Telco CIO and Tech leaders
- Agile Operating Model transformations
- Process and Culture change management, CTIO organization governance and performance management
- Telco B2B front-end platform technologies
- Modernizing and leveraging data capabilities
- AI and Autonomous Operations
- Process automation, Workflow and Intent orchestration
Before joining Gartner, Mr. Rice was an Executive Consultant and Strategist in the IT Services industry focusing on the Telecommunications and Media industry segments.
As an Industry Expert Telecom & Media I help clients in the telecom and media industry work in more agile ways, make better business decisions based on good quality data, and automate 'waste' activities to deliver more value. I also keep an eye on market developments, telco's strategic priorities, and observe how technology is changing people's behavior and vice versa. I use these insights to identify the upcoming challenges and opportunities for the telecom, media, and technology sectors, which are driving the change in the world today. I translate my observations into innovative and pragmatic approaches to develop new business and deliver new value to all parties I work with. My mission is to enable our clients' end-to-end transformation to new, more autonomous operating models, new ways of working, and a new organizational mindset.
Atos, Director of Strategy & Business Development, 10 years
CGI, Industry Expert Telecommunications, 8 years
Communications Industry Technology Insights
CIO Impact on Strategy and Execution
Create Tech Solutions for the Communications Industry
Communications Industry Strategy and Go-to-Market
Build, Engineer and Implement AI Initiatives
Utrecht University, Masters degree in Media Psychology
New in the role as a Telecom Tech leader | Digital Business Strategy & Design | Create & Execute IT Strategy
B2B front-end platform technology architectures and solutions | CSP B2B Digital Marketplace Solutions
Improving enterprise-wide data practices and architectures to improve data-driven insights and enable AI applications.
Determining Go-to-market, positioning and sales strategies
Transforming to and evolving Agile, AI-driven and Autonomous Operations operating models