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Gartner Expert
Zach Friedman
Sr Principal Analyst
Zach Friedman is a Sr Principal Analyst with expertise in HR talent and transformation, focused on evolving the HR function to become more strategic — particularly in the era of AI. Zach is an accomplished Gartner researcher, publishing insights on topics such as HR operating model design for greater efficiency and strategic impact, HR transformation, HR strategy, HR skills and the evolution of critical HR roles.
Previous experience
Before his role as a Gartner Analyst, Zach spent seven years as an HR researcher, where he published articles, presentations, tools, and templates for CHROs and their teams. His published work includes "The HR Operating Model of the Future," "Essential HR Skills for Success in the AI Era," "The CHRO Leadership Vision," "HR Strategy on a Page," and Gartner’s "Hype Cycle for HR Transformation."
Areas of coverage
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HR Transformation and AI-Ready Operating Model
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HR Strategy and Management
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HR Roles and Talent
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Redesign the HR operating model and HR roles for the AI era
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Create and deploy a HR strategy that supports AI transformation and enterprise goals
Education
Executive MBA Candidate, UNC Kenan-Flagler Business School, Class of 2028
BA in Economics & Psychology; Leadership Minor, University of Virginia