To take a customer first approach to innovation, the client needed to merge the traditionally technical IT engineering side with the product side of the business but needed guidance on how to do so effectively.
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Client Story
Accelerating the Pace of Innovation
Mission Critical Priority
To take a customer first approach to innovation, the client needed to merge the traditionally technical IT engineering side with the product side of the business but needed guidance on how to do so effectively.Gartner provided the expertise, frameworks, and validation they needed to address these challenges and drive their innovation and business outcomes.
How Gartner helped
Gartner experts shared insights, validated direction, identified areas for innovation using megatrends and tools, and explored AI and Edge trends with analysts.
Business impact
- Accelerated innovation process, made faster decisions
- Identified market position, aligned strategies for growth and differentiation
- Gained insights into emerging technologies, established expertise in private wireless and AI
Industry
Telecommunications
Revenue
Approx. $3.5B
Employees
> 27,000
