In this episode of Gartner ThinkCast, we dive back into one of the most urgent questions facing enterprise leaders in 2025: How can organizations turn GenAI initiatives into measurable business value?
Recorded from a recent Gartner webinar, Gartner Senior Director Analyst Nate Suda walks through how productivity does not automatically equal value, and the often-misunderstood link between the two. From productivity leakage and task-level blindspots to bottlenecks, prioritization strategies and use case misfires, Suda delivers a clear framework for where to focus — and who to focus on — to get the most out of GenAI.
Tune in to discover:
What Do We Really Mean by Productivity?
Understanding Productivity Leakage
Productivity Does Not Equal Value
Four Dimensions of Productivity
Why GenAI Gains Vary Across Workers
The GenAI Productivity Matrix
Wrap-Up and Further Resources
Nate Suda | Sr Director Analyst
Nate Suda is a Senior Director Analyst in the AI Strategy team. Research focus on AI Economics: ROI, Value, Cost, Productivity, Workforce Impact and AI Layoffs Additional research in Digital Value and Strategic Cost Optimization. Example client issues addressed include: -AI Value and ROI -AI Business Cases and Budgeting -Productivity, Workforce Impacts and Layoffs -Executive Communication of Value
Hosted by: Karen Lockhart
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