Gartner Research

How Products and Services Are Evaluated in Gartner Critical Capabilities

Published: 19 March 2024

Summary

Gartner Critical Capabilities research complements Magic Quadrant analyses by offering deeper insight into products and services provided by multiple vendors in the same market. Understanding our research methodology will help when evaluating products and services to determine the best solution.

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Overview

Key Findings
  • Critical Capabilities analyses are based on a rigorous, highly structured methodology.

  • Critical Capabilities research presents a view of how products and services are positioned, enabling comparisons against critical sets of differentiators to support strategic decisions.

  • The interactive Critical Capabilities features save time by enabling customized use-case graphics and scoring data that can be downloaded and integrated into decision making.

  • Event-driven, off-cycle updates to Critical Capabilities research maximize the relevance and timeliness of Gartner’s analysis when you are making evaluation or purchasing decisions.

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