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Gartner Expert
Arup Roy
Distinguished VP Analyst
Arup Roy is a Distinguished Vice President and Fellow with Gartner's Technology and Service Provider, Tech CEO Research organization and covers Tech CEO. Key areas of research for Mr. Roy include business models, competitive strategies, and go-to-market strategies. He also covers technologies such as Artificial Intelligence/GenAI, Agentic AI, Conversational AI Platforms, and Intelligent Document Processing.
Previous experience
Mr. Roy has more than 14 years of experience in market research, competitive intelligence, consulting and sales support across IT services and business process outsourcing. He has led the design and execution of several research projects pertaining to strategies and market assessment in the IT services and BPO domain. He has also played a key role in advising vendors targeting global markets for IT services on market opportunities, competitive environments and entry strategies.
Professional background
Brigade, Senior Research Executive, 1 years
DSQ Software, Market Research and Intelligence, 1 years
Strategic Analysis, Dy. Manager, InfoComm, 2 years
Areas of coverage
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Advance Product and Services Strategy
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Artificial Intelligence
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Accelerate Customer Acquisition and Retention
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Generative AI Resource Center
Education
Postgraduate in Information Management
Top Issues That I Help Clients Address
How is the AI/GenAI landscape evolving?
How can we use AI? How can we use GenAI?
Strategies for Tech CEO's for their business expansion and growth
Artificial intelligence/GenAI - impact on providers, GTM strategies.