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Gartner Expert
Clifton Gilley
VP Analyst
Clifton ("Cliff") Gilley is an analyst with Gartner's Tech CEO team within the High Tech Insights research unit. Mr. Gilley's research deals with product management across various technology domains, with a special focus on digital product management and Agile product design and development principles. He joined Gartner in 2018, and has served as Key Initiative Leader for Product Development and Product Life Cycle Management, as well as played critical roles in the development of the High Tech Product Management Score and High Tech Product Management Benchmarks tools. He currently advises startup and growth phase companies on all things related to the product lifecycle -- from ideation to design through to delivery and post-release success.
Previous experience
Prior to Gartner, Mr. Gilley worked as a product manager for nearly twenty years at a variety of companies in the greater Seattle area, specializing in modernizing B2B legacy platforms and providing support and coaching to organizations engaging in transitions from waterfall development practices to Agile and Scrum approaches. These companies covered such diverse markets as legal technology, electronic discovery, online marketplaces and advertising, digital research, and business process management. He has deep experience in the practical application of Agile principles in product design, management, and development, and has been a Certified Scrum Product Owner (CSPO) and Certified Scrum Master (CSM). Immediately prior to joining Gartner, he spent the past four years with K2 in Bellevue, Washington, providers of business process management software. While there, he acted as a product manager for inbound and outbound integrations as well as an Agile process coach for the organization as it underwent a 2-year Agile transformation process.
Professional background
K2, Senior Product Manager / Agile Coach, 4 years
DiscoverReady, Director of Product Marketing, 2 years
Mercent (now CommerceHub), Senior Product Manager, 3 years
Areas of coverage
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Win the AI Vendor Race
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Deliver Excellence in Your Role
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Shape the Product Strategy
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Strategy and Business Performance
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Product and Services Strategy
Education
J.D., Seattle University School of Law, cum laude
B.A., Psychology/Sociology, University of Washington
Top Issues That I Help Clients Address
Defining or refining the role of product management in their organization
Transitioning from waterfall product development to Agile methodologies
Developing rollout strategies for Agile methodologies
New product definition, development, and management
Transitioning on-premises B2B platforms into the cloud