Gartner Expert

Neil Osmond

Distinguished VP Analyst

Neil Osmond is a Distinguished Vice President, Advisory in Gartner's CIO Business and Technology Insights group. He supports CIOs and technology leaders across all industries by providing targeted recommendations for driving enterprise change and addressing issues related to digital transformation, strategic planning, operating models and governance. He works to distill practical lessons from accomplishments and missteps, and communicate them in ways that inspire executive action and accelerate decision making.

Previous experience

Mr. Osmond has more than 35 years of experience in end-user organizations, including management roles related to strategy, innovation and governance. He joined Gartner in 2013 as a research analyst focused on the communications industry.

Professional background

Spark New Zealand , Strategy Manager , 15 years

Bank of New Zealand, Manager, Communications Services, 2 years

Areas of coverage

  • Technology Financial Management

  • Strategy and Strategic Planning

  • Design Governance Frameworks

  • Implement Operating Model Changes

Education

Cert. Eng., Telecommunications, New Zealand

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Top Issues That I Help Clients Address

01

Evolving IT operating models to democratize digital delivery

02

Creating organizational change management initiatives and communications strategies

03

Developing and executing IT strategy and governance

04

Communicating the business value of IT

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