Gartner Expert

Ray Pun

Sr Director Analyst

Ray Pun is a Senior Director Analyst in Gartner's technology marketing practice that serves emerging, midsize and enterprise-level tech providers. He generates business and technology insights to help clients improve their go-to-market performance with a focus on B2B marketing technologies and data, marketing metrics, and account-based GTM. As a content champion for branded research, he is responsible for orchestrating a vibrant research agenda for B2B martech coverage including market guides, magic quadrants and hype cycles.

Previous experience

Mr. Pun has over 20 years of high-tech marketing and product management experience with leadership roles at enterprise software and SaaS companies focused on digital marketing, mobile engagement and business analytics including Adobe, Qualcomm, Acxiom and Informatica. During his tenure at Adobe, Mr. Pun launched mobile marketing solutions for the Adobe Experience Cloud and headed initiatives to shift from product-centric to solution-centric marketing strategies that address key customer use cases and business outcomes. His marketing expertise spans product marketing, lifecycle marketing, demand generation, thought leadership and content marketing.

Professional background

Adobe, Head of Product Marketing, Mobile Solutions, 6 years

Acxiom, Senior Director of Marketing, 1 years

Qualcomm, Staff Manager, Product Management & Marketing, 3 years

Areas of coverage
  • Messaging, Content and Enablement

  • Partner and Ecosystem Strategy

  • Go-to-Market Strategy

  • B2B Martech and AI Strategy

Education

M.B.A., Boston College

M.S., Mechanical Engineering, Georgia Institute of Technology

B.S., Mechanical Engineering, University of Florida

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Top Issues That I Help Clients Address

01

Creating account-based marketing programs to improve growth

02

Measuring the performance of marketing across the entire customer life cycle

03

Leveraging B2B marketing technologies to scale growth and optimize performance

04

Utilizing customer communities to improve product adoption, customer retention and expansion

05

Engaging developers in social communities