Meet the Experts

Brian Kropp | Distinguished VP, Research

Brian Kropp oversees the research, tools, services and support that we provide to CHROs and their leadership teams.

Sarah Watt | VP, Team Manager

Sarah Watt (VP Team Manager) is responsible for the operating model’s team who cover IT and enterprise operating models. IT operating models help organizations orchestrate their IT capabilities to achieve business outcomes. The ITOM team advises global enterprise clients on the five operating model patterns (Asset, Process, Service, Value and Invention). This team also covers IT governance, organizational design (centralized, decentralized and federated). Additionally, the team covers enterprise operating models (EOM) which help client identify differentiating capabilities to drive value and meet strategic goals. Prior to this role, Sarah was an analyst, advising global enterprise clients on enterprise sustainability strategy, including topics such as energy, water, waste, GHG emissions and the circular economy. She has lead Gartner Sustainability Executive Leadership Key Initiative, the Sustainability research communities and she is a Gartner Fellow. She has also spoken at various internal and external events, including Gartner’s Supply Chain and IT Symposium and the COP29 Conference held in Baku. She is a trusted partner to CEOs, CIOs, CSCOs on sustainability related matters. Sarah has a strong interest in academia. She holds the following qualifications Mst. Sustainability and Leadership (Cambridge), Bachelor of Engineering (Open), Bachelor of Arts (UKZN).

Lauren Romansky | Managing Vice President

Lauren Romansky is passionate about organizational culture, opportunity and inclusion, and talent management challenges. She launched CEB's Diversity & Inclusion Leadership Council in 2016 and manages the research team, supporting Heads of Diversity and Inclusion globally. In her role, Ms. Romansky speaks daily with those leading D&I and has authored numerous studies and implementation support around D&I strategy and trends. She regularly leads roundtable discussions and presents to and facilitates discussions at CEB member organizations across the globe.

Hung LeHong | Distinguished VP Analyst

Hung LeHong is a Distinguished VP Analyst and Gartner Fellow on the Executive Leadership of Digital Business research team. He focuses on CEOs and other C-level executives to help them anticipate changes to business models and customer trends caused by digital business. He helps executives understand what's coming in three years and beyond, so they can innovate today to improve their position or effectiveness in the future.

Christie Struckman | Distinguished VP Analyst

Christie Struckman is a Vice President in Gartner's CIO research team. She helps CIOs and other C-level executives with aligning the organizational building blocks needed to succeed in the digital-era. Topics include: culture and organizational change; leadership development, leadership transitions and development; management practices; diversity, equity and inclusion; and conflict management practices. She is currently working on supporting clients developing themselves as executive leaders, re-imagining the role of managers in the future of work, and thriving as the role of the CIO continues to evolve.

Gartner ThinkCast

Hosted by: Karen Lockhart

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